Locating the Model and Serial number via the Waco. Below is a guide to find the location for your product. After trying this method, see if the Wacom pen not working Windows 10 issue has been resolved. Serial Numbers and Model Numbers are found in different locations depending on which device you have. In the list of services, right-click on each of the following Wacom services and then select the Restart In case the Restart option is grayed out, click on Start instead. Where can I find the model number & serial number of my Wacom device? Make sure the latest version of the Wacom Driver for your device is installed. If your pen seems to be working different from what you expect, please check the symptoms below. My pen is lagging, jumping or always drawing without touching the surface. How can I diagnose an issue with my Wacom Pen device? Make sure the device supports touch input. If there is a physical switch, make sure it's set to ON.If you are not sure, check the device's manual from our Product Res. How can I diagnose a Touch issue with my Wacom device?

How can I diagnose an issue with my Wacom device ExpressKeys? Make sure the device supports Bluetooth input. If there is a physical switch, make sure it's set to ON. If you are not sure, check the device's manual fr. How can I diagnose an issue with my Bluetooth connection on Wacom device?īefore using the Diagnose tool, check the following:

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